Shipping policy

At Utevo Lux, we work to process and deliver your order as quickly as possible.

Order Processing
Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.

Shipping to the United States
Standard Shipping: $5.99

Estimated delivery time after processing is approximately 5–11 business days.

Please note that delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, customs processing, or other circumstances outside of our control.

Tracking Your Order
When tracking information is available, it will be sent to the email address provided during checkout. Please allow some time for tracking information to update after your order has shipped.

Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to modify the delivery address.

Lost or Delayed Packages
If your order appears significantly delayed or you experience an issue with delivery, please contact us at artlayerscr@gmail.com with your order number and we will review the shipment.

Questions
For questions regarding your order or shipping, contact us at artlayerscr@gmail.com